Managing Your Family Plan

Accessing Billing

To manage your LearnSpace subscription:

1. Log in to your parent account.
2. Open Billing from the sidebar footer.

From here you can view your trial or subscription status, subscribe, and open the Stripe customer portal to update your card or cancel.

Cancelling

Cancel from the Stripe customer portal (linked on the Billing page). If you cancel:

• Access continues until the end of your current billing period when cancel-at-period-end applies
• Kids portal access ends when your subscription ends; learning data is retained for 30 days after access ends

Trial Period

If you cancel during an active trial, you will not be charged further subscription fees. Any one-time trial fee shown at sign-up is handled according to the terms displayed on the Billing page.

Updating Payment Details

Use Manage billing in Billing to open the Stripe customer portal and update your card.

Questions?

Contact support@learnspace.nz or see cancel or change your plan.