GeneralBilling
Cancel or Change Your Plan
Find out how to switch between LearnSpace NZ subscription tiers, cancel your plan, and understand what happens to your data.
- billing
- subscription
- cancellation
- plan change
2 min readRead
Knowledge Base
Everything you need to know
Comprehensive guides for schools, teachers, and whānau — searchable, browsable, and always up to date.
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Select your audience to see guides, how-tos, and answers tailored to you.
Schools
Guides for school administrators, principals, and curriculum leaders managing LearnSpace across your kura.
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Teachers
Help for kaiako using LearnSpace in the classroom — from getting started to curriculum planning.
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Parents
Guides for whānau supporting tamariki learning at home with LearnSpace apps.
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General
Account help, billing, privacy, and platform information for all LearnSpace users.
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Popular guides
Most helpful articles
The guides our schools, teachers, and whānau reach for most often.
GeneralAccount
Contacting Support
Find out how to reach the LearnSpace NZ support team for help with your account, billing, technical issues, or general questions.
- support
- contact
- help
- customer service
2 min readRead
GeneralAccount
Logging In and Resetting Your Password
Learn how to log in to LearnSpace NZ, reset a forgotten password, and verify your email address to get started.
- login
- password
- email verification
- account access
2 min readRead
GeneralPrivacy
Privacy and Data Storage
Learn how LearnSpace NZ protects your data with encryption, complies with the NZ Privacy Act, and where your information is stored.
- privacy
- data storage
- encryption
- NZ Privacy Act
2 min readRead
GeneralPlatform
Supported Devices and Browsers
Check which devices, browsers, and operating systems are compatible with LearnSpace NZ's learning apps.
- devices
- browsers
- compatibility
- system requirements
2 min readRead
GeneralCurriculum
Year Levels and NZ Curriculum Alignment
Understand how LearnSpace NZ apps align with the New Zealand Curriculum and Te Mātaiaho for Years 1 through 8.
- NZ Curriculum
- Te Mātaiaho
- year levels
- primary school
2 min readRead
Can't find what you need?
Our NZ-based team is here to help. Browse the support centre for quick answers, or contact us directly.