How school sign-up works
A school administrator creates one kura account, invites kaiako with school email, and manages roll-based access from the admin dashboard.
- Getting started
- Admin
Help centre
Support for kura, kaiako & whānau
Find answers by audience, browse our knowledge base, read FAQs, or contact our NZ-based team when you need a hand.
Browse by audience
Pick your space to filter guides and FAQs, or view everything across LearnSpace.
Knowledge base
Guides & how-tos
Step-by-step help for setup, billing, privacy, and everyday use — with links to deeper blog articles where useful.
Roll-based plans and trials
Kura pricing scales with your school roll. Start a trial from Billing — terms are shown at sign-up.
- Billing
Invoice billing for kura
School-tier customers can pay annually via NZD invoice. Contact us to set up purchase orders or ministry-aligned billing.
- Billing
Student data and NAG 5
How we meet NZ Privacy Act requirements, what to ask vendors, and optional NZ-based data residency for Enterprise plans.
- Privacy
- Compliance
Start your 14-day kaiako trial
Start a trial from sign-up — terms are shown before billing begins. Cancel before the trial ends to avoid further charges.
- Getting started
- Billing
Teaching without a school subscription
Individual kaiako can subscribe even if your kura has not rolled out LearnSpace yet — your class data stays on your account.
- Getting started
Browse apps for your classroom
See every NZC-aligned app in the ecosystem, including MyFeedbackPro for formative feedback and reporting.
- Apps
Term planning with Te Mātaiaho
A practical workflow for kaiako aligning units, literacy blocks, and assessment to refreshed curriculum expectations.
- Curriculum
Formative assessment in primary
Quick checks, exit tickets, and feedback routines that fit a NZ primary timetable.
- Assessment
Family plan and trials
Family includes a trial — terms shown at sign-up — then $10/month for your whole whānau.
- Getting started
- Billing
Using LearnSpace without a school
Whānau can sign up independently with the same ad-free apps many NZ schools use — no school code required.
- Getting started
Supporting reading at home
Practical, low-stress ways to build literacy habits without turning home into a second classroom.
- Learning at home
Choosing safe learning apps
A checklist for evaluating subscriptions: privacy, ads, curriculum fit, and whether tools genuinely support learning.
- Safety
Log in and reset your password
Use the email you signed up with. Forgot your password? Use the reset link on the login page — we will email you from NZ.
- Account
Cancel or change your plan
Switch tiers or billing period from the Billing page. Export your data any time; we retain it for 30 days after cancellation.
- Billing
Privacy and data storage
Student data is encrypted in transit and at rest. Read our privacy policy and NZ data storage commitments.
- Privacy
Year levels and curriculum
Apps adapt content for Years 1–8 against the refreshed NZ Curriculum. New apps launch for paid subscribers at no extra fee.
- Curriculum
FAQ
Frequently asked questions
Quick answers grouped by who you are — schools, kaiako, whānau, or general account help.
Schools
Teachers
Parents
General
Still need help?
Contact our NZ-based team
Pricing, trials, technical issues, or billing — we are here during NZ business hours. Reach out and we will get back to you as soon as we can.