Billing
Cancel or Change Your Plan
Find out how to switch between LearnSpace NZ subscription tiers, cancel your plan, and understand what happens to your data.
- billing
- subscription
- cancellation
- plan change
2 min read
General
Account help, billing, privacy, and platform information for all LearnSpace users.
Account
Contacting Support
Find out how to reach the LearnSpace NZ support team for help with your account, billing, technical issues, or general questions.
- support
- contact
- help
- customer service
2 min read
Billing
Managing Billing
Find your plan, update payment details, cancel your subscription, and understand billing options from the Billing page in the LearnSpace member area.
- billing
- settings
- subscription
- cancel
1 min read
Account
Navigating the Member Area
Learn how to use the LearnSpace member dashboard, sidebar navigation, Settings, and the Help assistant after you log in.
- member area
- dashboard
- navigation
- help
2 min read
Platform
Requesting Custom Apps
Learn how teachers and school admins can enquire about custom LearnSpace apps built for their classroom or kura needs.
- custom apps
- enquiry
- development
- ideas
2 min read
Platform
Understanding App Access
Learn how school administrators control which LearnSpace apps teachers and staff can access, and what to do if an app is unavailable.
- apps
- access
- permissions
- school admin
2 min read
Account
Logging In and Resetting Your Password
Learn how to log in to LearnSpace NZ, reset a forgotten password, and verify your email address to get started.
- login
- password
- email verification
- account access
2 min read
Privacy
Privacy and Data Storage
Learn how LearnSpace NZ protects your data with encryption, complies with the NZ Privacy Act, and where your information is stored.
- privacy
- data storage
- encryption
- NZ Privacy Act
2 min read
Platform
Supported Devices and Browsers
Check which devices, browsers, and operating systems are compatible with LearnSpace NZ's learning apps.
- devices
- browsers
- compatibility
- system requirements
2 min read
Curriculum
Year Levels and NZ Curriculum Alignment
Understand how LearnSpace NZ apps align with the New Zealand Curriculum and Te Mātaiaho for Years 1 through 8.
- NZ Curriculum
- Te Mātaiaho
- year levels
- primary school
2 min read
Can't find what you need?
Our NZ-based team is here to help. Browse the support centre for quick answers, or contact us directly.