Managing Billing

Where to Find Billing

All billing and plan management lives on the Billing page:

1. Log in to the member area
2. Open Billing from the sidebar footer

From here you can view your current plan, update payment details, and manage your subscription.

What You Can Do

Depending on your role and plan, the Billing page lets you:

• See your current plan and renewal date
• Update your payment method
• Cancel or change your subscription
• View billing history

Role-Specific Guides

For detailed steps, see the guide for your account type:

• Kaiako (teachers): Managing your teacher plan
• Whānau (parents): Managing your family plan
• Kura (schools): Invoice billing for schools and Roll-based plans

Cancelling Your Plan

To cancel, go to Billing and follow the cancellation options. You keep access until the end of your current billing period.

See Cancel or change your plan for full details.

Account-Specific Issues

If you have a failed payment, unexpected charge, or billing question we cannot answer from general guides, contact support@learnspace.nz with your account email and a description of the issue. See Contacting Support.